General Terms and Conditions
1. APPLICATION
1.1
Unless otherwise agreed, these general terms and conditions will apply to all services and advice provided by Business & Drms AB or entities directly or indirectly owned or managed by Business & Drms AB (together “B&D”, “we”, “us” or “our”) in respect of an engagement (“Engagement”).
1.2
We are subject to the relevant laws and regulations that will apply as B&D offers network and membership services.
2. THE TEAM
We believe that the team is a company’s most valuable resource and we value that the people working at B&D are able to provide the best possible service. As a member in Business & Dreams Membership Club there will always be one on our team who is your point of contact.
3. OUR SERVICES
3.1
We are dedicated to creating a membership club and community that is welcoming to everyone and to help our members grow in a personal and professional manner. Further more we provide consulting services such as social media management for companies.
4. FEES AND EXPENSES
4.1
Our general fee for the members’ club is always fixed and if someone would like additional services our fees are based on time required and the amount of work, the complexity and urgency of the matter, the qualifications, the risk assumed (if any) by us, the experience and resources required, and the result achieved. We pride ourselves on providing our customers with tailored and flexible billing structures and are always open to discussing a suitable setup with you.
5. INVOICING AND PAYMENT
5.1
Unless otherwise agreed, the fees are either charged automatically or sent as an invoice on a regular basis by distributing the invoice either by e-mail or by post.
5.3
Unless otherwise agreed, invoices are due for payment within thirty (30) days from the date of invoice. We may charge interest on any overdue amount in accordance with the Swedish Interest Act (Sw. räntelagen (1975:635)) from the due date until receipt of payment.
6. DATA PROTECTION
6.1
We are the data controller of personal data provided and obtained in conjunction with an Engagement. We may also obtain personal data by extracting information from private or public registers. All processing of personal data is carried out in accordance with current data protection legislation.
6.2
More information about our processing of personal data can be found in our Privacy Policy found on our website: www.businessanddreams.com
7. COMMUNICATIONS
We communicate with our clients and other parties involved in an Engagement in various ways, including via the internet, by e-mail and other digital tools as available from time to time. While these are effective means of communication, they contain security and confidentiality risks and we do not accept any responsibility or liability for any loss or damage suffered as a result thereof.
8. CONFIDENTIALITY
8.1
We will protect the information you disclose to us in an appropriate manner and in accordance with the relevant practices, rules and regulations.
9. INTELLECTUAL PROPERTY
Copyright and any other intellectual property rights in all work results that we generate for clients vest in us, although you have the right to use the results for the purposes for which they are provided. Unless otherwise agreed, no document or other work result generated by us may be generally distributed or used for marketing purposes.
10. LIABILITY AND LIMITATIONS
10.1
Your relationship is with B&D alone and not with any other entity or individual affiliated with B&D (even if your express or implied intention is that the services be carried out by specific individual(s) or such other entities). Hence, no such party (be it an entity or an individual) other than B&D shall have any liability for services and advice provided, except as may be provided under mandatory law.
11. COMPLAINTS AND CLAIMS PROCEDURE
11.1
We strive to ensure your complete satisfaction with our services but if, for any reason, you are dissatisfied with our services or have a complaint, please notify the client relationship partner or other contact person as soon as possible so that we may investigate the complaint.
11.2
Claims shall be submitted in writing as soon as you have become aware of the circumstances giving rise to the claim. No claim may be made later than one (1) year after the later of (i) the date the last invoice was issued for the Engagement to which the claim refers and (ii) the date the circumstances giving rise to the claim became known or could have become known to you after reasonable investigations.
12. TERMINATION OF ENGAGEMENT
13.1
Both you and, subject to the relevant Code of Conduct, B&D may terminate the Engagement at any time. In case of termination by either party, you agree to pay any and all fees and expenses for services provided prior to the date of termination.
13.2
Our client relationship in respect of the Engagement terminates at the time where the final invoice for our services is issued or when you terminate the Engagement.
14. AMENDMENTS
These general terms and conditions may be amended by us from time to time. The latest version will always be available on our website: www.businessanddreams.com. Amendments to these terms and conditions will become effective only in relation to Engagements begun after the amended version is posted on our website. A copy of the latest version of these general terms and conditions will be sent to you on request.
15. GOVERNING LAW AND DISPUTE RESOLUTION
15.1
These general terms and conditions and any engagement letter, and all issues in connection with any of them or our Engagement shall be governed by and construed in accordance with substantive Swedish law, without respect to conflict of law principles.
15.2
Any dispute, controversy or claim arising out of or in connection with these general terms and conditions or any engagement letter, or the breach, termination or invalidity thereof, or regarding our Engagement or services, shall be finally settled by arbitration in accordance with the Rules of the Arbitration Institute of the Stockholm Chamber of Commerce. The seat of arbitration shall be Stockholm, Sweden. Unless otherwise agreed between us, the language to be used in the arbitral proceedings shall be Swedish.